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FAQ

Frequently Asked Questions

1. How can I place an order?

  • You can easily place an order through our website. Simply browse our collection, select the items you'd like to purchase, add them to your cart, and proceed to checkout.

2. What payment methods do you accept?

  • We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. You can choose your preferred payment method during checkout.

3. How long will it take to receive my order?

  • Shipping times may vary depending on your location and the shipping method selected. Once your order is processed, you will receive a tracking number to monitor the status of your shipment.

4. Do you offer international shipping?

  • Yes, we offer international shipping to many countries worldwide. Shipping costs and delivery times may vary depending on the destination.

5. What is your return policy?

  • We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you can return it within 30 days of receiving it for a refund or exchange. Please refer to our RETURN AND REFUND page for more information.

6. How can I track my order?

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our website or the courier's website.

7. What should I do if there's an issue with my order?

  • If you encounter any issues with your order, such as missing items or damaged items, please contact our customer service team at info@trvlmmrs.com. We'll do our best to resolve the issue as quickly as possible.

9. How can I contact customer support?

  • If you have any questions, concerns, or feedback, please don't hesitate to contact our customer support team at info@trvlmmrs.com. We're here to assist you and provide the best shopping experience possible.